Shipping Policy – Glow Mart

At Glow Mart, we aim to deliver your orders quickly and safely. Please review our shipping policy below for details on processing, delivery, and charges.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of high order volume, processing may be slightly delayed. We appreciate your patience.

Shipping Time

• Estimated delivery time: 3–7 business days across Pakistan.
• Delivery times may vary depending on your location and courier services.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.

Order Tracking

• Once your order is shipped, you will receive a confirmation message with tracking details (if available).
• You can use this information to track your order status.

Delivery Issues

• Please ensure that your shipping address and contact details are accurate.
• Glow Mart is not responsible for delays caused by incorrect address information or courier issues.

Failed Delivery Attempts

• If delivery fails due to customer unavailability or incorrect details, the order may be returned to us.
• Additional charges may apply for re-shipping.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos as proof.
• If your package is lost during transit, please reach out to us so we can assist in resolving the issue.

International Shipping

• Currently, Glow Mart ships only within Pakistan.

Contact Us

For any shipping-related inquiries, feel free to contact us:

📧 Email: glowmart07@gmail.com
📞 Phone: 03278367078
🌐 Website: www.growmart.store